Commercial terms between Yuunri and registered vendors
This Vendor Agreement forms part of the contractual relationship between YUUNRI Afroshopping (haftungsbeschränkt) (“YUUNRI”) and the Vendor.
YUUNRI provides a digital marketplace including:
YUUNRI is not a logistics carrier, delivery provider, restaurant operator, food manufacturer, reseller, or owner of Vendor products.
YUUNRI operates solely as a digital intermediary marketplace platform facilitating connections between customers, Vendors, and independent third-party delivery providers.
Delivery services are performed exclusively by independent third-party logistics and delivery providers, including providers integrated via API connections (such as Uber, Bolt, Wolt, Sendcloud, and similar delivery partners), who remain solely responsible for:
Delivery fees and shipping costs are borne by the customer unless otherwise specified at checkout.
YUUNRI solely facilitates delivery coordination and technology integration and shall not be deemed a transport operator, courier service, or delivery contractor.
In order to access and use the YUUNRI marketplace platform as a Vendor, the Vendor must complete the onboarding and registration process prescribed by YUUNRI.
As part of the registration process, the Vendor shall provide accurate, complete, and up-to-date business and compliance information, including where applicable:
The Vendor shall upload the required documentation electronically through the YUUNRI onboarding process and guarantees that all submitted information and documentation are authentic, accurate, valid, and not misleading.
YUUNRI reserves the right, at its sole discretion, to:
Access to the Vendor Dashboard and marketplace functionality shall only be granted upon approval by YUUNRI.
The Vendor is responsible for maintaining accurate and updated registration information at all times and shall promptly notify YUUNRI of any material changes relating to:
Acceptance of this Vendor Agreement, the Refund Policy, Platform Policies, Privacy Policy, and related operational guidelines through electronic confirmation, including by ticking the acceptance checkbox during the onboarding or registration process, shall constitute:
with the same legal effect as a handwritten or physically signed agreement under applicable law.
The Vendor shall be solely responsible for managing and administering its shop through the Vendor Dashboard, including but not limited to:
The Vendor is responsible for ensuring that all information published through its shop is accurate, lawful, current, and not misleading.
YUUNRI shall not be responsible for errors, losses, disputes, pricing inaccuracies, unavailable inventory, or operational issues resulting from Vendor-managed dashboard settings, configurations, or content.
YUUNRI applies a marketplace service fee equal to 10% of the Vendor’s listed sales price.
The Vendor’s listed price shall constitute the Vendor’s net receivable amount (inclusive of any applicable VAT owed by the Vendor).
The marketplace service fee is added on top of the Vendor’s listed price and charged to the customer at checkout as part of the final marketplace price.
Accordingly:
YUUNRI reserves the right to display the final customer-facing price inclusive of:
Applicable VAT on YUUNRI marketplace service fees shall be added where legally required.
Vendors are required to respond promptly to shipping and delivery requests and to comply with the applicable Service Level Obligations (SLA) response times defined under this Agreement.
Vendors shall ensure that all orders are:
All customer-facing packaging must display the YUUNRI branding and/or logo in accordance with the packaging and branding guidelines communicated by YUUNRI from time to time.
The Vendor remains solely responsible for:
If:
then:
Vendors shall comply with all packaging, branding, sustainability, and operational guidelines communicated by YUUNRI from time to time.
Vendors agree to comply with the following minimum service level requirements:
Vendors must confirm or reject new orders within 1 hour of order notification during their stated business hours.
Vendors must respond to shipping or delivery-related requests (including courier confirmation, pickup readiness, or schedule adjustments) within 1 hour of notification.
Vendors must respond to customer messages related to active orders within 24 hours.
Failure to comply with the above SLA response times may result in:
Where a Vendor’s failure to respond within the defined SLA response times results in:
the difference in delivery cost shall be borne by the Vendor and will be automatically deducted from the Vendor’s payout.
Vendor payouts shall be automatically processed on a weekly basis through Stripe or another designated payment processor to the bank account specified by the Vendor.
The payout schedule and payout settings are configured and administered by YUUNRI through the payment processing system.
Payouts shall include: completed and settled order amounts due to the Vendor, less:
YUUNRI reserves the right to delay, suspend, withhold, or adjust payouts:
Vendors shall have access to a Vendor Dashboard allowing them to track:
Vendors are solely responsible for chargebacks, payment disputes, and claims arising from:
In the event of a chargeback:
shall be fully deducted from the Vendor’s payout.
The Vendor shall remain solely responsible for all customer claims, complaints, refunds, reclamations, disputes, and liabilities arising from:
Where YUUNRI processes a refund, credit, reimbursement, or compensation to a customer on behalf of the Vendor, YUUNRI shall have the right to recover and deduct the corresponding amount from:
The Vendor authorizes YUUNRI to administer customer dispute resolution and refund processing on the Vendor’s behalf where necessary to preserve marketplace integrity and customer trust.
YUUNRI reserves the right to:
Vendors are solely responsible for:
Vendors must cooperate promptly in dispute resolution by providing requested documentation (e.g. proof of delivery, order confirmation, communication records).
Failure to cooperate may result in:
The Vendor represents and warrants that:
The Vendor represents that:
The Vendor agrees to indemnify and hold harmless YUUNRI from any claims, losses, or penalties arising from:
YUUNRI reserves the right to maintain rolling reserves, temporary payout holds, or set-offs against Vendor balances where reasonably necessary to cover:
To the maximum extent permitted by law, YUUNRI shall not be liable for:
YUUNRI’s total liability under this Agreement shall in all cases be limited to the total marketplace fees received by YUUNRI from the Vendor during the three (3) months preceding the relevant claim.
The Vendor agrees to comply with all applicable data protection and privacy laws, including GDPR, when handling customer information obtained through the platform.
Customer data may only be used for order fulfilment and customer service purposes and may not be used for unauthorized marketing or transferred to third parties without legal basis.
This Agreement remains in force until terminated by either party.
YUUNRI may terminate immediately in cases of serious breach or legal risk.
YUUNRI reserves the right to suspend, restrict, or terminate Vendor access to the platform where necessary to:
This Agreement and any non-contractual obligations arising out of or in connection with it shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, excluding its conflict of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
To the extent legally permissible, the exclusive place of jurisdiction for all disputes arising out of or in connection with this Agreement shall be Berlin, Germany.
YUUNRI reserves the right to initiate proceedings against the Vendor in any other competent jurisdiction where necessary for:
Nothing in this Agreement shall limit any mandatory consumer protection rights applicable under German or European Union law.
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
The Vendor acknowledges and agrees that:
In the event of any conflict between:
YUUNRI’s platform policies and operational procedures as published or updated from time to time shall prevail to the extent necessary for operational management, legal compliance, marketplace integrity, and customer protection.
Nothing in this Agreement shall be construed as creating:
between YUUNRI and the Vendor.
The Vendor operates as an independent business entity and remains solely responsible for:
The Vendor shall have no authority to bind or represent YUUNRI toward third parties.
YUUNRI shall not be liable for any delay, interruption, or failure to perform resulting from events beyond its reasonable control, including:
During such events, YUUNRI may suspend or limit platform services without liability.
The Vendor is granted a limited, non-exclusive, revocable right to use YUUNRI branding, logos, and marketplace materials solely for purposes authorized by YUUNRI in connection with platform operations.
All intellectual property rights relating to the YUUNRI platform, software, trademarks, branding, marketplace systems, and operational processes remain the exclusive property of YUUNRI.
The Vendor may not:
YUUNRI intellectual property without prior written consent.
YUUNRI reserves the right to update, modify, or amend this Agreement and related marketplace policies from time to time for:
Updated terms may be communicated electronically through the platform, email, or Vendor Dashboard.
Continued use of the platform after notification of updated terms shall constitute acceptance of such modifications.
Vendors shall maintain all insurance coverage reasonably required for their business activities, including where applicable:
YUUNRI may request evidence of such insurance at any time.
YUUNRI does not guarantee uninterrupted or error-free operation of the platform.
The platform may experience temporary interruptions, maintenance periods, technical failures, API disruptions, or service limitations.
YUUNRI may perform maintenance, updates, or operational modifications at any time without liability.
Yuunri Afroshopping — May 2026
Bundesallee 142, D-12161 Berlin